Cookies Information

1. Overview and Scope

This page explains how cookies and similar technologies are used when you access or use our website and related services. It applies to all users within Australia and is intended to provide clear and transparent information about the role of these technologies.

Delivery area: Australia-wide
Business hours: Monday to Friday, 9:00–17:00

2. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They allow the website to function properly and help maintain a consistent browsing experience. Similar technologies may be used for comparable purposes.

3. How Cookies Are Used

Cookies are used in a limited and reasonable manner, consistent with how information is collected and handled across the website. Common purposes include:

• Supporting essential website functions and navigation

• Maintaining basic preferences and session continuity

• Understanding general usage patterns to improve usability and performance

Cookies are not used for purposes beyond what is reasonably necessary to operate and improve the website.

4. Types of Cookies

The website may use the following categories of cookies:

• Functional cookies, which are required for core website operation and essential features

• Performance or analytics cookies, which help us understand overall website usage and improve functionality

Cookies are not used for advertising profiling or behavioural targeting unless clearly stated elsewhere on the website.

5. User Awareness and Choices

You have the right to be informed about the use of cookies and to manage your preferences.

• Most web browsers allow you to manage, restrict, or disable cookies through browser settings

• Disabling cookies may affect certain features or functionality of the website

• Continued use of the website may be treated as consent to the use of cookies, where required by applicable law

6. Data Protection and Legal Alignment

Information collected through cookies is handled in line with applicable Australian privacy requirements and the broader information handling practices described on the website.

Reasonable safeguards are applied to protect information collected through cookies, and such information is retained only for as long as necessary to support the purposes outlined above.

7. Contact Information

If you have questions about the use of cookies or how related information is handled, please contact us during business hours:

Email (preferred): yourhelpdesk@cozygoio.com
Phone: +65 (807) 26178
Address: APT BLK 160 WOODLANDS STREET 13 #08-653, SINGAPORE 730160, SINGAPORE

This page is intended to provide general information about the use of cookies and similar technologies when accessing the website.