1. Overview
This page explains the payment options available when placing an order for delivery within Australia. We support several commonly used and secure card-based online payment methods. All available options are shown on the checkout page, and only those displayed there can be used for payment.
Delivery area: Australia-wide
Business hours: Monday to Friday, 9:00–17:00
2. Accepted Payment Methods
Based on the payment icons displayed on the website, the following payment methods are accepted at checkout:
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Visa
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Mastercard
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Discover
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Diners Club
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JCB
These options are available for selection during the checkout process. No other payment methods are supported unless they are explicitly shown on the payment page.
3. Payment Processing and Security
Payments are processed through secure third-party payment channels. Card details are entered directly into the payment interface provided at checkout.
We do not store full card numbers or complete payment credentials. Information is handled in a manner intended to reduce the risk of unauthorised access and to support secure transaction processing.
4. Currency and Fees
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Orders are charged in the currency displayed on the checkout page at the time of payment.
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Product prices do not include hidden payment handling fees charged by us.
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Any fees applied by your card issuer or financial institution are outside our control.
5. Payment Support
If you experience difficulties during the payment process or have questions about accepted payment methods, support is available during business hours.
Email (preferred): yourhelpdesk@cozygoio.com
Phone: +65 (807) 26178
Address: APT BLK 160 WOODLANDS STREET 13 #08-653, SINGAPORE 730160, SINGAPORE
This page is intended to provide clear information about available payment options and does not affect any rights you may have under applicable Australian consumer protection laws.